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FREQUENTLY ASKED
QUESTIONS
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Q: What is the return policy at Carnivore Origins?A: At Carnivore Origins, we are committed to ensuring customer satisfaction with our products. If you are not completely satisfied with your purchase, you may return items within 30 days of receipt for a full refund, exchange, or store credit. The items must be accompanied by the original receipt or proof of purchase. To initiate a return, please contact our customer service team through our website or at our store for further instructions. Your feedback is important to us, and we are here to assist you with any concerns or questions regarding our return policy.
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Q: How long is the shelf life of tallow products?A: Under normal conditions, whipped tallow products have a stable shelf life of 12 months. In warm and more humid conditions it would be advisable to keep your tallow products in the fridge to extend shelf life.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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